Request account and data deletion

For Ask Geeta, the preferred route is Settings > Delete my data in the installed app. It verifies your account, deletes online personal data and clears local reader data after confirmation. Clear reading data is available offline without deleting credits.

If you cannot use the app, email support@viaom360.site with the subject Ask Geeta data deletion. Identify the app and provide a safe contact method. We will arrange ownership verification; do not send passwords, ID tokens, purchase tokens, raw questions or unnecessary identity documents. A Play order ID may help with a purchase, but does not alone prove account ownership.

We cannot remotely erase device-only bookmarks, preferences or reading position. Clear reading data in the app, clear its storage or uninstall it. Deletion also removes access to anonymous credits; review before confirming.

After ownership verification, the in-app deletion operation removes account-scoped answer caches, feedback and credit records and deletes the Firebase identity. Purchase records are anonymized; minimal pseudonymous fraud/accounting audit records may remain. Deletion requests sent by email are handled by Viaom360 support. We may need further information to verify ownership, but never your password or authentication token.

For reading-only use, no online account is needed: Settings > Clear reading data removes local bookmarks, reading position and preferences. Clearing app storage or uninstalling also removes them. Uninstalling alone does not submit an online account-deletion request.

Account deletion also removes cloud chat history and answer recovery copies. Uninstalling alone does not delete cloud chats. Delete single/all chats in Chat history while online. Devices offline at deletion remove their cached copies on a later successful sync.