Help and FAQ

Ask Geeta offers a free offline reader with all 701 verses, Sanskrit, transliteration and AI-assisted consolidated Hindi/English meanings. Optional online guidance uses account credits; Google Play handles purchases when the service is available.

Reading needs no account, internet or credits. Bookmarks stay on this device; Sources and licences are available offline. Use Settings to choose UI/meaning language, appearance, text size and transliteration.

Guidance uses a credit only after safety analysis selects an answer/balanced route. Your question remains editable after an error. Separate recovery copies reopen completed answers free for 24 hours; account chat history follows the retention described below.

For pending purchases, keep the same installation and choose Restore pending purchases. Sign in to the same Google or phone account to recover its balance across devices. Guest accounts remain installation-dependent. For payment help, send the Play order ID to support@viaom360.site, never the token or your question.

Voice input depends on the recognition services installed on your device. You can always type. Nothing is submitted automatically after recognition.

Report an inappropriate answer using Report below it. Reports reach our operations queue without your question text. If you choose to send additional context, use support@viaom360.site and share only what you are comfortable sharing. In an emergency, seek local emergency/professional help; the app is not an emergency service.

Chat history syncs to your signed-in account. It retains up to 100 chats, the latest 20 answers per chat and up to 90 days since each chat’s last update. Refresh Chat history after reconnecting. Deletion needs internet and propagates to other devices when they reconnect. Older unverified device-only chats remain local.